The restaurant operating system
Run your entire restaurant operation. One connected system.
Multi-store ordering, courier dispatch, RMS, and customer apps—all working seamlessly together.
One connected deployment Built for multi-store scale
One platform. Three experiences.
A system everyone can actually use.
Purpose-built interfaces for the people running, ordering, and delivering—sharing one reliable source of truth.
01
One command center for every location.
For operations & managers
Keep menus, people, orders, and money aligned across brands and stores—without losing local control.
- Multi-store & menu management
- Staff roles, audit logs & reports
- Fulfillment, tracking & reconciliation
02
A faster path from craving to checkout.
For diners
Give every restaurant brand a polished ordering experience that keeps customers—and their data—close.
- Simple browsing and checkout
- Saved addresses and payment choices
- Live, real-time order tracking
03
Every rider knows the next best move.
For delivery teams
Turn dispatch into a calm, visible operation with smart job assignment and a rider-first mobile workflow.
- Smart job dispatch & navigation
- Proof of delivery and cash handling
- Clear payout tracking
Infrastructure that earns trust
Fast in the moment. Reliable over time.
Digifood is built as an operational backbone, not a collection of fragile integrations. Every channel stays fast, secure, and recoverable.
Nothing gets lost between connections.
Authenticated WebSockets, durable event replay, and live push notifications keep every order state consistent.
Built for speed without the baggage.
Hono, PostgreSQL, and Drizzle power scalable multi-channel APIs with sub-second response targets.
Every user stays in their lane.
Isolated API channels and role-specific authentication protect RMS, customer, rider, and store experiences.
RMSCustomerRiderStore
The business case
Less software.
More control.
Replace fragmented tools with a platform designed around the way modern restaurant groups actually grow.
See engagement plansOne system, zero friction
Stop switching between separate POS, dispatch, delivery, reporting, and customer tools. Your teams see the same operation.
Full data ownership
Keep control of customer records, order history, menu performance, and payment reporting—without marketplace blind spots.
Scalable for growth
Open the next store or launch the next brand with shared controls, repeatable workflows, and flexible local configuration.
Interactive order flow
One order. Every team in sync.
Follow one delivery from checkout to the customer’s door. The simulation begins when it enters view, or choose any stage to inspect it yourself.
Marina storeKitchen 2
CustomerJBR · Building 4
Current statusPayment secured
0:00Connected event stream
Playing automatically Payment reconciledAED 84.00
“The real win is clarity: one order state, one operational picture, and far fewer handoffs to chase.”
99.9%uptime target
<1ssync target
100+store scale
24/7operational view
Engagement plans
Start where you are. Scale without replatforming.
Plans are shaped around your store footprint, monthly volume, integration needs, and implementation scope.
Starter Chain
1–5 stores
For growing groups replacing disconnected tools.
Talk to sales- RMS dashboard
- Customer ordering app
- Rider operations
- Standard analytics
- Guided onboarding
Growth Multi-Store
6–25 stores
For established operators scaling brands and volume.
Talk to sales- Everything in Starter
- Advanced roles & audit
- Multi-brand controls
- API access
- Priority support
Enterprise Custom
26–100+ stores
For complex groups with tailored architecture needs.
Talk to sales- Everything in Growth
- Custom integrations
- Dedicated environments
- Advanced reporting
- Solution engineering
| Included module | Starter | Growth | Enterprise |
|---|---|---|---|
| RMS dashboard | |||
| Customer & rider apps | |||
| Standard integrations | |||
| Advanced API access | — | ||
| Custom infrastructure | — | — | |
| Dedicated solution engineering | — | — |
Common questions
Before we get into the details.
Have a question that is not here? Talk with our team.
01Can Digifood integrate with our existing POS?+
Yes. Digifood supports integration through channel-specific APIs and can sit alongside an existing POS during a phased rollout. Our solution team maps your menu, order, payment, and store data flows before implementation.
02How do real-time updates work during low connectivity?+
Authenticated WebSockets deliver live events while durable event replay fills any gaps after a device reconnects. Customer, rider, and operations screens recover the correct order state instead of silently losing updates.
03Can the customer and rider apps match our brand?+
Yes. Customer-facing experiences can be customized with your identity, colors, content, menus, service areas, and operational rules while Digifood maintains the connected platform underneath.
04Which payment gateways are supported?+
Digifood uses a gateway-ready payment layer. Supported providers depend on your market, settlement model, and existing commercial agreements; we confirm the best-fit integration during solution design.
05How long does implementation take?+
Timing depends on store count, data readiness, and integrations. A focused single-brand rollout can move quickly, while complex multi-brand migrations are delivered in controlled phases with training and validation.
Let’s build a calmer operation
Ready to streamline your restaurant group?
Tell us where the friction is. We’ll show you how Digifood connects the operation around it.
Platform specialistRollout mappingIntegration reviewNo-pressure demo